Ella Mack Creative
Terms & Conditions

This agreement outlines the terms and conditions between the client ("Client") and Ella Mack Creative ("Photographer/ Content Creator”). By hiring Ella Mack Creative, the Client agrees to the following terms:

1. Fee

A non-refundable retainer fee of 50% is due upon booking and contract being signed. The remaining 50% payment is required 7 days (one week) before the session(s) date for sessions and 30 days ( one month) before weddings. If the remaining payment is not received before the session/event, the photographs will not be provided until full payment is received.

2. Timeline for Deliverables

The Photographer commits to delivering fully edited photographs to the Client within four weeks (80 days for weddings and one month (30 days) for sessions, in accordance with the rest of this agreement.

3. Client Responsibility

The Client or any other third party is prohibited from altering, editing, cropping, or changing images, including the use of editing applications and filters on social media websites such as Facebook and Instagram, Tik Tok etc.

4. Model Release

The Client hereby grants Ella Mack Creative and any associates/subcontractors the irrevocable right and permission to use and copyright the photographs and content creation for any purpose, including but not limited to illustration, competition, promotion, publication, advertising, and trade. The Client releases the Photographer/Content Creator from any claims or demands related to the use of the photographs/content creation, including liability and invasion of privacy.

5. Liability

Ella Mack Creative and associates/subcontractors exercise extreme care regarding exposure, transportation, and processing of photographs/content creation. In the event of loss, theft, damage, or destruction of photographs/content creation for reasons within or beyond our control, the liability of Ella Mack Creative and associates/subcontractors is limited to a refund of all payments received for the event package. In case of partial loss, the refund will be prorated based on the percentage of originals/footage lost.

The Photographer/Content creator is not responsible for injuries to any participating parties in the sessions or weddings. The Client(s) release the Photographer/Content Creator from any claims against their person or their business(s).

6. No Show and Late Policy

If the Client(s)/model(s) fails to honour their reserved booking by not showing up or arriving late to a session, a rescheduling fee may be imposed at the discretion of the Photographer/Content Creator. If the Client chooses not to re-book, the retainer fee will not be refunded.

By proceeding with your purchase and hiring Ella Mack Creative, you acknowledge that you have read, understand and agreed to the terms and conditions outlined in this agreement.

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Ella